Author Topic: HP Pavilion dv7 battery charging problem  (Read 6300 times)

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Offline CalebHansberry

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HP Pavilion dv7 battery charging problem
« on: August 29, 2014, 03:23:55 pm »
My HP Pavilion dv7-1245dx isn't charging it's battery. It was working one day, then my mother took it away for overuse and kept it for a few weeks, and now when I plug it in and turn it on, it won't charge the battery ("plugged in, not charging")! So when it gets unplugged - and it's port is loose too - it shuts off immediately, highly annoying. And I then bought a new battery for it, but got the same message. :'( OS is Windows 7 Pro 64-bit. Can the problem ever be fixed?
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Offline lkj

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Re: HP Pavilion dv7 battery charging problem
« Reply #1 on: August 29, 2014, 06:51:55 pm »
I had a similar problem with my HP pavillion once and sent it in. The problem wasn't the notebook itself or the battery but the charger. But I'm not sure how you could find out if it's the same problem in your case without buying a new charger :S

Offline Juju

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Re: HP Pavilion dv7 battery charging problem
« Reply #2 on: August 29, 2014, 06:54:51 pm »
I have the exact same laptop. And the exact same problem. I had both the battery and hard drive replaced twice. The laptop is now dead and its still functioning pieces salvaged to be used somewhere else.

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Offline DJ Omnimaga

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Re: HP Pavilion dv7 battery charging problem
« Reply #3 on: August 29, 2014, 07:01:56 pm »
Could it be that your mom overcharged it or let the battery at 0% for an extended period of time?

Offline CalebHansberry

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Re: HP Pavilion dv7 battery charging problem
« Reply #4 on: August 29, 2014, 10:35:57 pm »
Thanks for the responses guys!

Well, she didn't overcharge it: it was in the back of her closet. However it definitely did sit at 0% for a long time; could it harm it?

I could afford a new charger if the vendor of the battery lets me send it back to him. For further information, before this all happened I was having this issue where the battery would charge normally, but then as I used it it would report high levels for a long time - often 100% the whole time - and then shut off without warning. Annoying but it'd last well through an outlet move so I was content. Could it be the fault of the charger?

Juju: so you never found a solution; you never tried a new charger?
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Offline Juju

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Re: HP Pavilion dv7 battery charging problem
« Reply #5 on: August 29, 2014, 10:37:56 pm »
The power supply of the laptop probably fried because some idiot spilled liquid. Check out if it's some related problem.

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Offline CalebHansberry

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Re: HP Pavilion dv7 battery charging problem
« Reply #6 on: August 30, 2014, 07:52:24 pm »
Hmm, there was never any liquid involved.  Should I just buy a charger on eBay and see if it works?
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Offline CalebHansberry

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Re: HP Pavilion dv7 battery charging problem
« Reply #7 on: September 12, 2014, 11:21:51 pm »
Bump; problem unresolved.
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Offline DJ Omnimaga

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Re: HP Pavilion dv7 battery charging problem
« Reply #8 on: September 12, 2014, 11:34:21 pm »
Sorry to hear. But did you try another charger?

Offline CalebHansberry

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Re: HP Pavilion dv7 battery charging problem
« Reply #9 on: September 12, 2014, 11:35:27 pm »
Not yet; no money yet. Ideally I'd like to hear if anyone has any info on the problem first, though I'm sure I'll buy one eventually.
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Offline Juju

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Re: HP Pavilion dv7 battery charging problem
« Reply #10 on: September 13, 2014, 03:39:55 pm »
Yeah, try out another charger, if it doesn't work, change the battery, if not then it's the internal power supply. Which sucks when you get to that.

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