Omnimaga
Calculator Community => TI Calculators => General Calculator Help => Topic started by: Atham on January 25, 2012, 01:43:24 pm
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Hello there,
I am new to this forum and I have made an account in hopes of resolving problems that I am experiencing.
I have a problem with my new TI nspire CX calculator. I can't seem to get it detected on the TI Nspire Student software that was given to me on the CD. That didn't work, so I installed the newest version of the software 3.1. Still no fix.
I am using Windows 7 64 Bit Ultimate as the operating system.
This is what I see in the connected handhelds window:
(http://img855.imageshack.us/img855/5060/captureutr.png) (http://imageshack.us/photo/my-images/855/captureutr.png/)
After a couple of clicking on the connected handhelds window I got this sort of message:
(http://img542.imageshack.us/img542/60/capturepb.png) (http://imageshack.us/photo/my-images/542/capturepb.png/)
Then I ran the diagnostics tool that came with the software. This is what my results were:
(http://img638.imageshack.us/img638/5373/capture2pm.png) (http://imageshack.us/photo/my-images/638/capture2pm.png/)
Right at the beginning of the diagnostics test I got this message:
(http://img12.imageshack.us/img12/7544/capturetse.png) (http://imageshack.us/photo/my-images/12/capturetse.png/)
The calculator is detected in the device manager. It charges the calculator and the calculator itself is working. Here is a picture of the device manager:
(http://img651.imageshack.us/img651/3643/42973275.png) (http://imageshack.us/photo/my-images/651/42973275.png/)
In the attachment I have the diagnostics file from the diagnose tool.
Do you have any idea what could be going on? I am thinking this is a software issue but I am not sure. I hope there is a way to fix this. I like the calculator so far and I have read about the connections with the student software and all the features.
Thanks in advance
Alexander Tham
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Hopefully there are folks that can help out here! (I am Thunderbolt on UTI, by the way)
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Yea, I hope too!
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Hi there and welcome :)
I don't use the student software much, but here are some questions/suggestions for you:
1) Do you have TiLP installed? TiLP and the student software don't work nicely together and can cause problems.
2) Did you try reseting your CX using the button on the back?
3) If it still doesn't work, you *might* try to run it as admin and see if it works then.
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TiLP is installed and I also have the student soft. How would I use TiLP though?
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Well, maybe you should remove it temporary, and see if the student software works then.
You can always reinstall it later :)
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I had the soft installed before TiLP and still had the same problems. I might uninstall the Student soft once I get to my PC.
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Okay, then TiLP will not be the problem.
TiLP is quite easy, I don't think I really need to explain it. Just choose your device in the settings, and you are ready to go :)
Edit:
Lionel Debrouxl has just notified me that TINC(L)S and TILP should work nicely together in the lastest versions :)
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Remote controllingly uninstalling student soft.
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1) Do you have TiLP installed? TiLP and the student software don't work nicely together and can cause problems.
Nowadays (TILP II 1.16), they're supposed to be able to work side by side ;)
But beta-testing for this feature has been insufficient, in that most, if not all, beta-testers were already beta-testers for previous versions of TILP II. Maybe I screwed up something and it keeps working for them, while it shouldn't work for new installs (computers which have never had any version of TILP II and libusb before). That's why I've remained largely silent about the TILP II 1.16 release - even if that (and per-user settings on Windows, and drag & drop improvements, and CX screenshot & OS upgrade supports, etc.) would normally be a highly newsworthy item.
@Atham: indeed, if you had the problem before installing TILP, it's not TILP's fault.
Did you plug the calculator to the computer before installing either TINCS or TILP ? You shouldn't, because that causes Windows to install wrong drivers. Now, you need to force uninstall the driver in the Device Manager, and reinstall TINCS or TILP :)
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Going to try this tomorrow, as I have an assignment.
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Ah, thank you for the information Lionel :)
And thanks again for TiLP, without your work I wouldn't be productive at all on Linux!
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How would I force the update of drivers?
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What drivers should I use. I mean what name of drivers.
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When you have your USB cable plugged in, uninstall the USB drivers and the ones by TiLP or the Nspire Student Software, if they're there.
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And uninstalling the driver can be done through the Device Manager, accessible through the Control Panel, as I mentioned above :)
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Wait, where are the drivers from TiLP or NSpire Student soft? Yeah, I know how to uninstall a driver. But what driver should I put there instead?
I unistalled the driver. Now what should I do
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None :)
You need to remove the driver, then unplug the calculator, then reboot.
Afterwards, install TINCS or TILP, reboot, and plug the calculator.
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But how will the new drivers be installed?
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They will be installed automatically when you install TINCS / TILP.
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Installed TiLP. Now I should reboot and it will work?
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Now I should reboot and it will work?
I'd swap two words in your sentence: Now [you] will reboot and it should work ;)
But if it doesn't, sometimes the calculator gets in a weird state and needs to be rebooted to get back reliable USB communication.
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I see. Okay, here we go.
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Now, I did. So how should I configure TiLP. I started TiLP and it said that USB cannot be found and stuff like that. And no devices found.
The driver in the device manager is TI Nspire(TM) Handheld device. Is this the correct driver?
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It doesn't sound like good news with no devices found. Sometimes the calc needs a reboot and to be connected to the pc and turned on before you open TiLP.
Also something that I'm not sure might be possible is using the TI-nspire Computer Link Software. But not sure if it supports CXs as the software hasn't been updated in over a year.
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What do you suggest I try?
Is the driver that I have the correct one or is there another one I need. I checked the driver date and it is over a year old. March 2010
TILP says that it failed to open the USB device.
BTW does TiLP or TINS support the nspire cx?
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The driver in the device manager is TI Nspire(TM) Handheld device. Is this the correct driver?
No, it isn't. TILP (libticables) calls the Nspire "TI-Nspire USB Device", the vendor is "Linux Programmers Group", and it appears in the "libusb-win32 devices" category.
Since it's not the driver TILP (libticables) uses, it's natural that it cannot find any of the USB devices it wants :)
TILP (libticables) and TI-Connect / TINC(L)S cannot use each others' drivers, for both licensing and trustworthiness reasons.
Try following the filter driver installation instructions in the README. It points you to the "Filter Driver Installation" section of http://sourceforge.net/apps/trac/libusb-win32/wiki
BTW does TiLP or TINS support the nspire cx?
Both support it :)
TILP II 1.16 supports obtaining screenshots from a CX, TINCLS (whose latest version predates the CX) doesn't.
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Right now I am updating OS via TiLP. I still can't get a connection using Ti Nspire Student Soft. though.
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I have the new OS. I cannot move files from PC to Calc via TILP and the Student soft is not working. THis is what I get when I want to move a game like snake to my calc:
(http://img849.imageshack.us/img849/1631/captureayx.jpg) (http://imageshack.us/photo/my-images/849/captureayx.jpg/)
I get the same message as before:
(http://img542.imageshack.us/img542/60/capturepb.png) (http://imageshack.us/photo/my-images/542/capturepb.png/)
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Okay, so to be sure, you uninstalled the drivers, restarted, then installed the drivers and then connected the calc (in that order)? I think that is the order...
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Yep.
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Hmm, then I am still lost :/
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However, the software doesn't work with the calc. Nor does sending files to the calc via TiLP.
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Wait, you're using TiLP and the Nspire Student Software? I don't think the drivers are compatible, are they?
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I haven't read the whole topic so I don't know if you solved the problem, but I've already got this problem.
If I remember, I only uninstalled the Student Software and installed it again.
(The activation key won't be lost) :)
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@above I tried that. Didn't work.
well what is a compatible driver with Ti Nspire Student Soft, if there is one that is.
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@Deep Thought: the drivers are no longer completely incompatible, see above ;)
@Atham: the error message mentions a log file, namely a ".tilp.log" file in your home directory (usually C:\Users\<your user name>). Please post the entire contents of that file here, so as to give me as many clues as possible about fixing the problem (if any) ;)
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Here goes the log file
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tilp-INFO: Opening cable null on port #1 to communicate with calculator NSpire
You have not configured the communication properly, so it's no wonder that it does not work ;)
Please configure the cable to DirectLink. You may also want to check the "USB scan at startup" checkbox, so that next time you start TILP up, it will automatically select your Nspire.
I'm happy to have added this trace recently, it's at least the second time it diagnoses a communication problem :)
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So will this help with Ti Student soft? Can I send games such as alien invaders or snake to my calc via TiLP? I would really like to transfer and view files via Student Soft.
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So will this help with Ti Student soft?
In no way, of course. TILP and TINCS are completely separate programs.
Can I send games such as alien invaders or snake to my calc via TiLP?
If they're made for the Nspire, yes.
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Could you give me a link to games made for Nspire?
So how could I configure the TINCS to work?
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Could you give me a link to games made for Nspire?
There are dozens of games for the Nspire, especially on http://www.omnimaga.org , http://www.ticalc.org , http://tiplanet.org - just look at the file archives :)
So how could I configure the TINCS to work?
For installing TINCS's drivers, follow the same procedure for TINCS as for TILP. And when TINCS works, you should be able to install TILP II 1.16 and TINCS side by side, by following the filter driver installation instructions, as described in the README.
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So that should make it work? Okay, I will give it a try.
EDIT: ABout Ndless 3.1 Will I be able to install it via TiLP?
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ABout Ndless 3.1 Will I be able to install it via TiLP?
Yes.
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I cannot download ndless 3.1 on my calc. I get this message:
(http://img713.imageshack.us/img713/4200/captureqaw.jpg) (http://imageshack.us/photo/my-images/713/captureqaw.jpg/)
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I'm not too worried (for now), as the installation procedure of Ndless 3.1 does trigger an error. Please test whether you can launch Ndless 3.1 programs on your calculator :)
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Any links to any ndless programs
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The news page for Ndless 3 (http://ourl.ca/14926) contains some.
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Is it possible to move folders from PC to calc via TiLP?
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Well, I have already successfully exited my Nspire from PTT mode through TILP.
Please post the .tilp.log file...
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Every thing works now. But I, by accident, deleted the MyLibs folder and there are some programs that only work by adding them into the mylib and refreshing libraries.
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You can recreate the MyLib folder, right?
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Yeah, I recreated it.
About TI nspire student soft drivers. What drivers should I put there? Are they different from my current ones?
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They're installed when you install the Student Software.
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That is the TI Handheld device. But last time I used that it didn't work with the Student software.
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MyLibs, don't they come with the OS file?
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I just installed TI nspire student soft again and my current driver is TI Nspire (tm) Handheld Device.
I did the driver filtration, but still it isn't detected in the software. I tried the 1.2.6 version if that is useful. TiLP works though.
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Student soft still isn't working.
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Student Software can be a pain. I doubt that the TI-nspire Computer Link would work with CXes though, as I have a clickpad.
There are versions of the Student Software on tiplanet.org. maybe the latest version/correct version needs to be installed...