Author Topic: should i return my nspire cx cas because of single computer student license  (Read 57412 times)

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Offline xxcysxx

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hello folks,
i just recently purchased an nspire cx cas calculator and learned that the student software can only be activated on a single computer after i have already activated the software on my computer. my situation is that i'm looking to upgrade to a newer laptop in a few months and need to have my student software activated on the new machine. i emailed ti support about my situation and haven't got a respond. now i'm thinking of returning the calculator back to the store and wait until i get my new computer and buy the calculator again. but i prefer not to do this since it is a hassle and i need the calculator and i'm using it for my class right now.

does any of you have situation similar to this where you have to get new activation for the newer computer you purchased or replacement computer from warranty.
what do you think are the success rate on something like this?
this whole single machine activation bull crap is so inconvenient. it seems like they are out to get the legitimate buyer, but the crook who crack the software can use it in anyway they like without spending a coin or get a slap on their wrist.
« Last Edit: September 07, 2012, 10:06:51 pm by xxcysxx »

Offline Juju

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Re: should i return my nspire cx cas because of single computer student license
« Reply #1 on: September 07, 2012, 10:10:46 pm »
I think you can buy a licence for the software separately, if I'm right. Or else get TiLP (which is free and open-source), not sure it does everything the TI student software does, but I think it does the job.

And I agree, this single-use thing is pretty inconvenient. (I don't have any Nspire though so I can't really say in this particular case.)
« Last Edit: September 07, 2012, 10:11:24 pm by Juju »

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Offline cyanophycean314

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Re: should i return my nspire cx cas because of single computer student license
« Reply #2 on: September 07, 2012, 10:17:47 pm »
The single use thing is REALLY annoying. TiLP does most things, but it makes copying Lua code from calc to comp much more difficult.

I don't know too much more, but I'd say returning it may work  :-\

Offline DJ Omnimaga

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Re: should i return my nspire cx cas because of single computer student license
« Reply #3 on: September 07, 2012, 10:19:23 pm »
Normally you can contact TI and they'll give you a new license, but I'm unsure why they didn't respond, so maybe they stopped doing that. That issue is really annoying because people have to reformat their computers or do system restores, sometimes.

You could use the TI-Nspire Computer software or TiLP instead.
« Last Edit: September 07, 2012, 10:20:14 pm by DJ_O »

Offline Yeong

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Re: should i return my nspire cx cas because of single computer student license
« Reply #4 on: September 07, 2012, 10:21:42 pm »
yeah, I think TiLP and nspire_emu for emulator will do most of the work
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Offline Darl181

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Re: should i return my nspire cx cas because of single computer student license
« Reply #5 on: September 07, 2012, 10:45:48 pm »
I had this same problem, emailed, and...
Spoiler For emails:
Quote
Re: US, SftInstallUse, TI-Nspire or TI-Nspire CAS Software [REF:71139221003]
Show Details
Darl,

Thank you for contacting Texas Instruments.

It is unfortunate that you are having difficulties trying to activate your TI-Nspire student software on a second computer. I will be more than happy to answer your questions about the activation process for the software and its license agreement.

The software that comes free with the handheld is designed to be installed and activated on a single computer. Per the license agreement it is not transferable. If you activated it on one computer and wish to have it on a second computer you will need to purchase a new license for that computer. As an alternative you may download and install the free TI-Nspire computer link software. This software allows for transferring of TI-Nspire documents to and from the computer but will not allow you to open and work on the documents on your computer. To download the software please visit the link below.

http://education.ti.com/calculators/downloads/US/Software/Search/Results?cp=7&ac=9

Below is a list of available configurations along with their suggested retail price if you wish to purchase a new license.

• TI-Nspire student software - 365 day subscription - $27.50
• TI-Nspire student software - perpetual license- $112.00
• TI-Nspire CAS student software - 365 day subscription - $29.50
• TI-Nspire CAS student software - perpetual license- $119.00

You may purchase it from Texas Instruments directly by visiting the link below.

http://epsstore.ti.com/

You may also contact one of your Product Dealers and see if you may be able to get a better value by visiting the link below.

http://education.ti.com/educationportal/sites/US/nonProductSingle/purchase_dealer.html

Alternatively, you may want to use TI-Nspire computer link software. This software is free and allows for communication between the handheld and the computer so that you can transfer documents to and from. To download this free software please visit the link below.

http://education.ti.com/calculators/downloads/US/Software/Search/Results?cp=7&ac=9

We want you to be completely satisfied with your technology purchase. The Knowledge Base provides useful resources to answer questions, example calculations, and other information. The Knowledge Base is accessible to you 24/7.

http://epsstore.ti.com/OA_HTML/cskmbasicsrch.jsp

I hope that you find this information helpful. If you have further questions or comments, please feel free to send me an email.

Warmest Regards,

César López
------------------------------------------------------------------------
Texas Instruments
Email: [email protected]
General Information: (800) 842-2737
Technical Support: (972) 917-8324
------------------------------------------------------------------------
Let me know how I'm doing. Fill out our customer survey at: http://education.ti.com/us/supportsurvey

Master your graphing calculator. Start with step-by-step tutorials and get started using the basics in no time.

http://education.ti.com/calculators/pd/US/Online-Learning/Tutorials

---- Original Message ----
Country: US
Name:
Email: [email protected]
Type of Service: SftInstallUse
Computer Software Setup/Usage: SftActRegi
Product Group: CompSftwre
Product: TI-Nspire or TI-Nspire CAS Software
Purchase Time: 06/2012
Customer Type: Student
Product Serial#: BBHYS Y5TZH YEVU4 7ZK4T 6X66R H8SA3F
Computer OS: Windows 7
Comments: In the past, I installed the TI-Nspire student software (non-cas) that came with the calculator on the family computer. Now, I have my own laptop, and I'm trying to install it on that.
I uninstalled the Student Software from the other computer using Uninstall.exe in C:Program Files (x86)TI EducationTI-Nspire Student Software , and it uninstalled successfully.

This is the error message I'm getting now, after I enter in the licence and plug in the calculator (the same one as before) :
"The TI-Nspire Handheld ( <product ID here> ) has already been used to install a software licence. [...] contact TI for further assistance."

The calculator is a non-cas CX, and the product ID is 1008000001140F43240D859A795 .

Can this be fixed so I can install the software on my new computer?

So to install it on a new comp you have to buy a new license.  Personally I prefer the computer link to the student software (even when I did have it working) because it doesn't take ~3 minutes to start up. :P
Also nspire_emu (or kArmTI) works great for an emulator. Also iirc there's an online thing TI made but idk if it's up/is up to date/still works/etc.
« Last Edit: September 07, 2012, 10:46:06 pm by Darl181 »
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Offline xxcysxx

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Re: should i return my nspire cx cas because of single computer student license
« Reply #6 on: September 07, 2012, 11:03:39 pm »
oh well. i was hoping for more positive success rate.
i'll give them a call on monday and see what they have to say. if things don't look up then this calculator is going back to the big lady.

Offline parserp

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Re: should i return my nspire cx cas because of single computer student license
« Reply #7 on: September 07, 2012, 11:46:18 pm »
• TI-Nspire student software - 365 day subscription - $27.50
• TI-Nspire student software - perpetual license- $112.00
• TI-Nspire CAS student software - 365 day subscription - $29.50
• TI-Nspire CAS student software - perpetual license- $119.00
Are you serious?!? The license for the student software costs almost as much as the calc itself! You may as well just buy a new calc if going in that direction. :P

Offline xxcysxx

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Re: should i return my nspire cx cas because of single computer student license
« Reply #8 on: September 08, 2012, 12:04:35 am »
yeah, or just buy the calc for the student software and sell the device as brand new never used for a reduce price. haha

Offline Adriweb

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Re: should i return my nspire cx cas because of single computer student license
« Reply #9 on: September 08, 2012, 02:41:03 am »
Several times I've seen people asking for a deactivation of the license on one computer so that it could work on another, and TI accepted.
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Offline Darl181

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Re: should i return my nspire cx cas because of single computer student license
« Reply #10 on: September 08, 2012, 02:43:40 am »
Hm, I might try that...was it TI-USA or TI-France that did that? They seems to be pretty different attitiude-wise..
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Offline SpiroH

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Re: should i return my nspire cx cas because of single computer student license
« Reply #11 on: September 08, 2012, 05:25:51 am »
This is the main reason why hackers are so active. TI like M$, Apple, etc only care about the dough and not that much about the students.That's the sad and raw reality. So, I say, thumbs up to the hackers community. :thumbsup:

Offline Spyro543

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Re: should i return my nspire cx cas because of single computer student license
« Reply #12 on: September 08, 2012, 08:10:25 am »
I once emailed them, and they emailed me right back about this and just gave me a new license :D but i lost the email D:

Offline lkj

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Re: should i return my nspire cx cas because of single computer student license
« Reply #13 on: September 08, 2012, 11:32:15 am »
When I had the same problem one year ago they just gave me a new license. But maybe they changed their mind in the past year, or it depends on where you live.

They answered this to me(translated):
Quote
Dear customer,

Thank you for contacting Texas Instruments.

I am now going to get generated a new (31-digit) activation code and send it to you as soon as possible.

Please note that you don't have to activate this license with your handheld anymore

---------------------------------------------------------------------

Kind regards,

TOBIAS FISCHER

Texas Instruments
Customer Service
Education Technology

Offline xxcysxx

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Re: should i return my nspire cx cas because of single computer student license
« Reply #14 on: September 08, 2012, 12:31:22 pm »
This is the main reason why hackers are so active. TI like M$, Apple, etc only care about the dough and not that much about the students.That's the sad and raw reality. So, I say, thumbs up to the hackers community. ;D

but i don't want to do that. i mean yeah, i can go to a torrent site to download the software or find ways to crack the activation, or even worse go to a local stables/office depot store and buy another calculator for the activation key and return the calculator to the store. but that's stealing. i want own the software through buying it legitimately; a pride of owning it.

i'm currently using a 13" macbook pro laptop for school right now, and i'm looking forward to getting the newer 13" retina macbook pro when it comes out. and probably any other newer greater laptop comes along by apple, and this one machine activation is certainly an inconvenient.