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Calculator Community => TI Calculators => Topic started by: The_King on November 20, 2013, 10:32:41 am

Title: Help with the teacher software
Post by: The_King on November 20, 2013, 10:32:41 am

since i didnt have student software i asked my friend to give his teacher cas software
he had a cd with a os 2 version of the software and the activation code
it loaded os 2 on the computer and version 3.2 was available
 i tried downloading and updating but a message comes up with that says the destination folder is locked or full

pls help what to do

Title: Re: Help with the teacher software
Post by: ClrDraw on November 20, 2013, 10:39:50 am

Could you show a screenshot?

Title: Re: Help with the teacher software
Post by: The_King on November 20, 2013, 05:54:30 pm

i dont know how to  :(


if you tell me then sure



btw the text that comes up is "unable to write to C:\Users\MYNAME\AppData\Local\Temp its either full or write protected or inassessible"

Title: Re: Help with the teacher software
Post by: ClrDraw on November 20, 2013, 07:42:33 pm

On mac use command shift 3 (it should save to your desktop) and on pc use ctrl PrtScr and it will be copied to the clipboard.

Also, you can take screenshots of your calc with wabbitemu http://wabbit.codeplex.com/

Title: Re: Help with the teacher software
Post by: The_King on November 20, 2013, 08:15:22 pm

(http://img.ourl.ca//Capture.PNG)

this is the view

Title: Re: Help with the teacher software
Post by: Adriweb on November 21, 2013, 02:09:53 am

This might be an issue with this old version, not being correctly supported by Windows 8.
You can try thigns like :
- running it as Administrator, to see if this changes something....
- directly downloading the latest version from TI's website (for instance)

Title: Re: Help with the teacher software
Post by: The_King on November 21, 2013, 03:01:06 pm

tried both
run as admin still shows the same message

latest version has different license scheme

Title: Re: Help with the teacher software
Post by: Adriweb on November 21, 2013, 03:41:30 pm

ok then, call/email TI-Cares explaining the situation and they should get you a new serial number :)

Title: Re: Help with the teacher software
Post by: The_King on November 21, 2013, 07:27:32 pm

hmm i will try that

Title: Re: Help with the teacher software
Post by: The_King on November 30, 2013, 02:00:43 pm

i dont know why they named it TI-CARES

it should be TI(never)CARES

i tried and sent email to them and till now not even  thank you we have received your email and are working on it

if someone has something else to help do tell me (i need the os 3.2 as i am trying to finish the rpg and well it is not easy if you do not have it)

Title: Re: Help with the teacher software
Post by: Adriweb on November 30, 2013, 02:35:22 pm

Well, you should try either calling the phone number directly, or try the web live-chat.

Title: Re: Help with the teacher software
Post by: Legimet on November 30, 2013, 03:07:46 pm

What do you need the TI software for? There might be an alternative, depending on what you are trying to do.

Title: Re: Help with the teacher software
Post by: Adriweb on November 30, 2013, 03:29:49 pm

In the meantime, by the way, you can install the teacher version demo (it lasts 3 months)

Title: Re: Help with the teacher software
Post by: The_King on November 30, 2013, 05:33:19 pm

well i will try that