So my problem is basically the same as https://www.omnimaga.org/general-calculator-help/ti-nspire-restart-loop/.

There is one big difference- I don't have the student software activated. So I have gotten rid of the calculator's operating system but can not reinstall it from online. I have a license number for the software but in trying to activate it, the student software won't recognize that the calculator is connected to my laptop. The calculator is on the loading screen with the text: "Operating System not found. Install OS now." The cord seems to be working as the calculator charged off of it and my computer downloads the driver.

Does anyone know what may be causing this, how I can make the software recognize the calculator, or how to get the os on the calculator without the student software? Thanks in advance.