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Author Topic: TI-Cares response to lack of ASM support & limited BASIC programming [MERGED THREADS]  (Read 45696 times)

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Offline qazz42

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TI-Cares response to lack of ASM support & limited BASIC programming [MERGED THREADS]
« on: July 19, 2010, 03:19:51 pm »
Ok..ok...  I contacted ti about the entire nspire 2.1 being non-downgradeable. Here is the response:



Alec,

Thank you for contacting Texas Instruments.

This is a very good question you have about the TI-Nspire handheld. Once you upgrade your handheld to OS 2.1, you will not be able to re-install any OS before OS 1.7. I regret any inconvenience this may cause you.

Another resource you can use to find answers to your questions, example calculations and other information is our Knowledge Base. The Knowledge Base is accessible to you 24 hours a day, 7 days a week.

http://support.education.ti.com

I hope that you find this information helpful. If you have further questions or comments, please feel free to send me an email.

Warmest Regards,

Doug Fincher
« Last Edit: July 19, 2010, 03:20:05 pm by qazz42 »
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Offline DJ Omnimaga

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Re: TI'S Response to our outrage
« Reply #1 on: July 19, 2010, 03:23:12 pm »
Ok, first of all, I hope your real name is really Alec, not Alex. If TI can't even spell your first name right, it already removes some credibility from their support center x.x

And it seems like a generic response they give to everyone x.x. Similar response to what Critor2000 got on TI-BANK:

http://tibank.forumactif.com/actualites-f25/nouvel-os-21-t5788.htm
« Last Edit: July 19, 2010, 03:23:39 pm by DJ Omnimaga »
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Offline jnesselr

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Re: TI'S Response to our outrage
« Reply #2 on: July 19, 2010, 03:23:28 pm »
so they don't say why?  wow.  Can you respond and ask them why?
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Offline qazz42

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Re: TI'S Response to our outrage
« Reply #3 on: July 19, 2010, 03:24:07 pm »
Yes my name is Alec, dont worry. I see that they are really not helping and are pretending to be oblivious


Sure I can respond and ask why
« Last Edit: July 19, 2010, 03:24:39 pm by qazz42 »
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Offline calcdude84se

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Re: TI'S Response to our outrage
« Reply #4 on: July 19, 2010, 03:24:20 pm »
If you haven't realized, TI-Cares is not very helpful :P
I got a similar response when asking them about the possibility of the missing RAM on newer 84+(SE)'s
I might've even been answered by the same guy... :P
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Offline DJ Omnimaga

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Re: TI'S Response to our outrage
« Reply #5 on: July 19, 2010, 03:24:43 pm »
I personally think they'll not even know what to respond ;D

Or maybe they'll find the excuse about bugs or new perhipherals and hide the possibility that it may have been to block Ndless usage

Calcdude: didn't he tell you the calc has 24 KB of RAM too? x.x
« Last Edit: July 19, 2010, 03:25:14 pm by DJ Omnimaga »
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Offline calcdude84se

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Re: TI'S Response to our outrage
« Reply #6 on: July 19, 2010, 03:27:03 pm »
yeah, he did, IIRC. You wonder how much they know about their own product..
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Offline qazz42

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Re: TI'S Response to our outrage
« Reply #7 on: July 19, 2010, 03:28:36 pm »
Ok, here was my response



"Ok,  I can understand it is not allowed, please tell me why I cant, because I feel mad that this was NOT warned and now I am stuck with OS's I do not like."


I am pretending that I installed it, I didnt really >:)
« Last Edit: July 19, 2010, 03:29:10 pm by qazz42 »
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Offline Silver Shadow

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Re: TI'S Response to our outrage
« Reply #8 on: July 19, 2010, 03:37:01 pm »
This is just TI's generic response (with some variations to be on-topic).
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Offline calcdude84se

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Re: TI'S Response to our outrage
« Reply #9 on: July 19, 2010, 03:42:46 pm »
Indeed. Less "TI-Cares" than "TI-sends-you-a-canned-response-(i.e.-excuse)"
Or maybe "Cares" is short for that? :P j/k
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Offline jnesselr

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Re: TI'S Response to our outrage
« Reply #10 on: July 19, 2010, 03:45:11 pm »
It is.  I asked about the usb packet information once, and they said that it is Proprietary, and therefore cannot tell me.
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Offline qazz42

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Re: TI'S Response to our outrage
« Reply #11 on: July 19, 2010, 03:48:58 pm »
0x5, I will attempt to wrangle either a ndless excuse OR a backdoor patch from them
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Offline calcdude84se

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Re: TI'S Response to our outrage
« Reply #12 on: July 19, 2010, 03:52:26 pm »
I seriously doubt you'll get either :P
If you succeed, though, you'll be a hero :)
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Offline qazz42

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Re: TI'S Response to our outrage
« Reply #13 on: July 19, 2010, 03:56:41 pm »
Yay, and maby I can finally be accepted in the community!!!!



and mabey get some rights back, I used to be a troll
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Offline jnesselr

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Re: TI'S Response to our outrage
« Reply #14 on: July 19, 2010, 03:59:06 pm »
*gasp*  a troll!  ban him from the kingdom!!!

oh, and...
1st! (Sorry, couldn't resist)
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